Mediafax (Mediafax)
Markets  |  April 15, 2013 18:10:14

Battle operators top! We know why people complain about Vodafone


Tens of thousands of people already have unlimited tariffs. A branch operators continue to face strong onslaught of customers. But not everyone is satisfied, for example, clients Vodafone, who has recently made a new contract profitably new mobile phone, the fare either do not get or have to pay more.

Such intensity as in recent days about the operators just do not experience again. Operation branches and call centers for several days almost stopped. And operators are fighting with it on their own.

The news came last Thursday Telefonica - on specific čílslech but apparently due to the sharp competitive struggle, does not want to talk.

Not every one of our customers is the new tariffs but excited. Emotions should radiate from clients Vodafone, which unlike the rest of the operators will not allow a smooth transition to the new tariff to those who have bought a subsidized phone - such as Mr. Kropáček.

"I have unlimited now from 1500 and the operator told me that if I resign from the contract a day longer, I would have to pay 27,000. When I wanted to change the tariff to Unlimited, which offers Vodafone, I was told that I could offer for this price can not, I've got a contract with them drafted, "says Mr. Kropáček.

"Customers who have made at our subsidized phone must reckon with the fact that currently there is a condition that would have to maintain a monthly minimum time to which you committed in the contract," reports spokesman for Vodafone.

Vodafone but promised that as soon as you try to change the conditions. Still, the Czech Republic is not no paradise tariff - only with us conditions finally got to the level of other European countries.

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